Громадська рада з питань інформаційно-комунікаційних технологій

Performance Management Recommendations for the New Administration

Improving the performance of government agencies and programs has been on the agendas of the past two presidents. President Barack Obama has promised it will be on his agenda as well. What have we learned over the past 16 years that can help the Obama administration move forward quickly?

Dr. Metzenbaum, Director of the Edward J. Collins, Jr. Center for Public Management at the University of Massachusetts Boston, has written several reports for the IBM Center for The Business of Government in recent years on improving performance in government. In her 2006 report to the IBM Center, “Performance Accountability: The Five Building Blocks and Six Essential Practices,” she wrote, “What is needed is a performance management approach that is outcome focused, measurement rich, and inquisitive but not punitive.” In this report, she describes a performance management approach that does just that.

This new report reviews performance management initiatives undertaken in recent years. The report is informed by the author’s experience and interviews with several dozen individuals who have been involved in the federal government’s implementation of the Government Performance and Results Act (GPRA) and the Bush administration’s Program Assessment Rating Tool (PART ). Findings from the interviews are presented in the report.

Джерело: http://www.businessofgovernment.org/publications/grant_reports/details/i...